Feature Requests

Add tags to audience such as acknowledged customers or new prospects to prioritize incoming conversations

Make use of a simple Chrome Extension to connect with logged-in accounts and load conversations from profiles to the unified inbox. Check how they are doing: kanbox.io | heyreach.io

New Open AI API Keys are longrer and they wont fit in the integration field. Please Help

Add email integrations (Google Workspace, Outlook, IMAP) so that ChatBreezes can become a full featured omni-channel help desk

Being able to use this on the phone would be great. A native android/iOS app is crucial for this.

enable seamless assignment of conversations to different departments or specific support team members for efficient collaboration and streamlined communication

Another Automate Apps Connector if there is no other way available

Create a feature to enable broadcasting messages via Facebook PM to enhance communication with users.